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Frequently Asked Questions

How long will it take you to complete my project?

This depends upon the type of services you require and the complexity of the project. Wedding videos typically require 2-4 months to complete, depending on the season. Video montages can often be created within 1-2 weeks. MPEG encoding is usually done within 2-3 business days of having received your source videos. For other projects, such as Web site development, completion time is heavily dependent upon the complexity of your needs and how quickly you can provide us with all of the required source information.

For video montages, can I provide you with photos that I have scanned in myself or ones which I've taken with my digital camera?

Yes, as long as they are in JPEG format at 200 or 300 dpi. For each JPEG file that you provide to us and which we use in your album or montage, we will reduce the price of your project by $1.

Who owns the copyrights to my finished wedding video?

Moments in Motion retains the copyright to all videos that we create. However, unlike many other wedding videographers, we permit you to make as many additional copies as you like from the videos that you purchase. Just be aware that the quality will be much lower than copies made from our master version.

For videography services, do you charge for travel?

We do not charge for travel if your event is within a 45 minute drive of the Raleigh, NC area. However, events occurring further away will incur some additional fees for travel expenses and our time.

What are your payment terms for wedding and special event videography?

A nonrefundable deposit of 25% of your final balance is required to hold a reservation for taping a wedding or special event. 50% of the remaining balance must be paid two weeks prior to the day of the special event. The remainder is due in full upon delivery of your video.

What are your payment terms for other services, such as video montages, Web photo albums and Web site design?

Upon signing a services contract with Moments in Motion, a deposit of 50% is required. The balance is then due upon the completion of your project.


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